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We collect personal and business information that you voluntarily provide while using our website or services, including name, email, contact details, project information, and uploaded files. We may also collect data automatically such as device information, browser type, IP address, and usage patterns to optimize performance. Any information gathered is used solely for service delivery, communication, analytics, and user experience improvement.
Your information is used to provide our services, process requests, manage accounts, communicate updates, deliver marketing material, and improve our website functionality. Data may also be used for project development, automation setup, and service customization. We do not use your information for any unauthorized purpose and ensure responsible handling of all client data.
We implement industry-standard security measures to safeguard all personal and business information from unauthorized access, alteration, or disclosure. Although we strive to protect your data, no digital storage or transmission method is completely secure. By using our services, you acknowledge these limitations and agree that Winter Winds is not liable for any external breaches beyond our control.
We do not sell or trade your personal information. However, we may share necessary data with trusted third-party vendors such as payment processors, hosting platforms, automation tools, and analytics services — strictly for operational purposes. Each third-party provider follows its own privacy policies, and users are encouraged to review them. We ensure no unnecessary or unauthorized disclosure of client information.
Our website may use cookies, pixels, and tracking tools to enhance user experience, remember preferences, and analyze website performance. Cookies may track browsing behavior, session activity, device details, and interaction with website elements. You can disable cookies through your browser settings, but some features of our website may not function properly as a result.
Under the California Consumer Privacy Act (CCPA), California residents have the right to request access to their personal data, request deletion of stored data, opt out of data collection for marketing purposes, and inquire how their information is used. We honor all valid CCPA requests and ensure transparent communication regarding data handling practices. Users may submit a request at any time through our contact email.
We retain personal information only for as long as necessary to deliver services, comply with legal obligations, resolve disputes, or manage project history. Once information is no longer required, it is securely deleted or anonymized. Clients may request early removal of their data where applicable under California law.
Our website may contain links to external websites, tools, or platforms not operated by Winter Winds. We are not responsible for the content, privacy practices, or security measures of these third-party sites. Users should review the privacy policies of any external websites they visit through our platform.
Our services are not intended for children under the age of 13. We do not knowingly collect or process personal information from minors. If we become aware that data from a child under 13 has been collected, we will take immediate steps to delete it from our system in accordance with COPPA and California child privacy laws.
We may update this Privacy Policy periodically to reflect changes in legal requirements, service offerings, or internal processes. Users will be notified of significant changes, and continued use of the website after updates constitutes acceptance of the revised policy. We encourage users to review this page regularly.
For privacy-related questions, data requests, or concerns regarding this policy, you may contact us anytime at:
Email: contact@winterwinds.site
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